Tayda still slipping...

[flanagan0718]

All points made are very valid. I try Tom make a few orders as possible. Newark is great for this. They have 90% of the passive components I need. Plus they prices are better than most and have cheap shipping costs too. Lovemyswitches is the other place I go for hardware and other parts. I do get a couple things from Tayda but not very often. Their shipping frustrates me though. It's a bit high for the delivery times they offer. But that's part of the game.


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[Govmnt_Lacky]

I do get a couple things from Tayda but not very often. Their shipping frustrates me though. It's a bit high for the delivery times they offer. But that's part of the game.

I always use their expedites (DHL/FedEx) option no matter what I order. It is the difference between waiting 3 weeks or 6-7 days.

My main concern and the reason I started this post has to do with customer service with regards to emails and inquiries. They used to be spot on and respond to questions within a week. Now, it seems that they can't be bothered. 

[somnif]

Funny enough, I just today received my first ever error in a Tayda order. Ordered some 100uF 35V electrolytic caps. Received 10uF 100V instead.

I'll email them to see how things go!

[Willybomb]

I always use their expedites (DHL/FedEx) option no matter what I order. It is the difference between waiting 3 weeks or 6-7 days.

Quite often it's cheaper for me to order DHL than regular postage.    Usually, if I'm using the discount code I save enough to cover it anyway.

[Govmnt_Lacky]

Just now sent a request to Tayda asking about an item. Received the "We got your request" email instantly.

Will report back IF I get a response.

[TNblueshawk]

Just took a leap and ordered a ton of things from Tayda. I figure I have to order from someone. I guess I'll hold my breath.

[jimilee]

I've gotten two or three orders since this thread started. I still haven't had any issues.


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[Govmnt_Lacky]

Interestingly enough.... I just got a response today 

Looks like they are back on the ball with the email responses!