Reasonable time to ship an order? (First World Problems)

[peAk]

In this day and age, when you place an order for components (or anything really), when do you expect that order should be shipped out by?

Mouser - same day, BLMS - same day, smallbear -within a day or two, Ebay - within a day or two.....

What's reasonable to you?

Signed,
Mr. Frustrated

[jimilee]

With in a day or two, but. I more than 3


Sent from my iPhone using Tapatalk

[teknoman2]

Usually same day or two is a reasonable amount of time.
Now the big concern for me at least is when your order is in your hands for (E.U based customers)
Mouser usually take 3 or 4 days after the order.
TME is the fastest and it takes one business day after the order.
Outside EU like OSH, smallbear or Tayda usually take longer which is totally reasonable.

I think when talking about DIY stuff, that most orders are below 100$ shipping time isn't a concern, at least for me.
If you want fast shipping you have to pay for it with all the customs and the taxes.
So I prefer wait a bit longer rather than paying the extra bucks for fast shipping.

Cheers,
Panos

[Muadzin]

Considering that shipping takes time, any time it takes before your order gets shipped matters too. So unless they have to backorder some parts first I'm all in favor of same day shipping. I fail to see why it should take more then the same day (unless you order after physical store closing time) if you got everything I order in house. I'll let it slide if it gets shipped within a reasonable time, like a couple of days. Maybe they're a one person operation so it takes more time to process an order then with big internet stores, in which case I'd rather have them do it well, then half arsed. In which case, be clear and upfront about on your website. Anything longer, like with backordering parts, being kept informed should be mandatory. I can't speak for others but I find being kept informed to do wonders for my patience.

[flanagan0718]

Depending on when the order is placed, within 2 days seems reasonable to me. So, if the order is placed after business hours (say after 6 pm) then next day or the day after seems good. Anything longer than that...well might be the last time I order from that company. There are SO many other vendors that sell parts. Granted some only see specific parts or PCBs but If it's their day job (meaning not a hobbyist or a side hustle) to ship parts and PCBs then it shouldn't take longer than 2 daysish.

[thesmokingman]

having worked inside sales(b2b and limited b2c) before I would say a three business day guarantee would be pretty standard. if you want it expedited, you can always opt for a reasonable cut-off time for same day shipping with some expedited method like next day air etc. companies can easily run themselves ragged trying to get things out the door and it buys the company time for the order to settle (money makes it where its going, they're not calling and cancelling, adding/subbing/backorder status, etc)

[Aleph Null]

Generally, I hope for within two days. I can stand three if it's the only place I can find something. If it's built-to-order, that's a horse of a different color; in that situation, I'd want an approximate build time before ordering.

[EBRAddict]

It depends what their commitment is. Sometimes Mouser promises same day shipping but they don't ship for a couple of days. I usually get my component orders in by Monday so I have them in hand on the weekend, but when they delay it winds up delaying my project.

With small companies I realize it may be one dude picking orders so I'm not going to get worked up about 2-3 days. They aren't Amazon Prime.

When I sell stuff on eBay I always get it in the mail the day after it is paid for. I know when I buy stuff on eBay I hate when the seller sits on it and is uncommunicative.

[icecycle66]

In the shipper's hand the next business day.

[Rockhorst]

For me, same day or within two days feels nice. However, I feel that it should be whatever they commit to in their terms of service. I've just started a little tiny shop and had to think about it. I'm no Mouser or whatever, so I guarantee to shop it out within a business week. If any other shop states the same, I should accept that as is. However, I do hate it when they promise next day delivery and don't. That is a no no. Long story short: keep your promises and all is fine.

[midwayfair]

Five business days is completely reasonable.

Everyone wants everything right now. Slow your roll everyone.

>ducks<

[culturejam]

I agree with Jon. 3-4 days is fine with me.

[EBK]

I remember when everything was "please allow 4-6 weeks for delivery". 

[culturejam]

I remember when everything was "please allow 4-6 weeks for delivery".

And also, "Send check or money order to the address below" on that giant blue screen with big white letters. Example attached. Taken from one of my favorite commercials from my childhood:

[alanp]

You aren't allowed to complain about shipping unless you live in a remote place like New Zealand, Serbia, Peru, or the like.