So, I'm trying to order some painted enclosures from PPP. There are some standard, premium colors I need, and a brushed translucent finish. FFS, what web developer came up with their system of ordering painted enclosures? I am not dumb, but there's something terribly wrong with having to add four items to your cart just to get one type of painted enclosure. Maybe I should email them to make them aware of drop down menus.
Sheesh!
Of course, I'm one to talk considering my "store", such as it is, is as basic as it can be :)
I feel your frustration with their site. I always just order from their "pre-made" enclosures.
eeeeyeaaaahhh...
My "notes" section of the order form always has like 3 paragraphs of text in it, so the order is as idiot-proof as possible. Smooth sailing so far though!
I've never understood it either tbh.
Mammoth's color/enclosure ordering is much smoother, but I prefer the quality and finish options available through PPP much more.
I've thought the same thing before, haha. They do a great job with the product but their site is due for a little overhaul.
As far as your storefront, hey whatever works. Sometimes simple is the best. And besides, you don't have 10 possible options for each circuit anyway.
Ya, I remember having to call or email them to figure it out. Was wacky. But I like the box I got- top notch.
C
I don't like their system either but the quality sure makes up for the lack of a proper storefront.
I just placed my first order with them. I had to email to make sure I didn't goof anything! We'll see how it turns out, I guess...
I stopped ordering from them a couple years ago because the shipping cost went up into the ludicrous zone.
Have they sorted that out?
Mine was $9 for Priority which I consider reasonable considering it's three enclosure plus a bunch of other stuff. Personally, I don't mind paying the Priority rate for the small or medium sized boxes, provided that is what is actually shipped. I have had some experiences with several suppliers charging those rates but not shipping those boxes, though. Honestly, I don't get that....the boxes are free from USPS. Why charge a Priority box rate and then ship in a regular mailer...which is usually smaller than the box? It costs the supplier more to do it that way and the customer is overcharged for shipping. Not calling anyone out specifically, but I've had that happen several times.
Quote from: culturejam on March 06, 2012, 04:42:58 PM
I stopped ordering from them a couple years ago because the shipping cost went up into the ludicrous zone.
Have they sorted that out?
Move to Canada and then look into ludicrous costs for shipping...
Jacob
Quote from: madbean on March 06, 2012, 04:59:05 PM
Mine was $9 for Priority which I consider reasonable considering it's three enclosure plus a bunch of other stuff. Personally, I don't mind paying the Priority rate for the small or medium sized boxes, provided that is what is actually shipped. I have had some experiences with several suppliers charging those rates but not shipping those boxes, though. Honestly, I don't get that....the boxes are free from USPS. Why charge a Priority box rate and then ship in a regular mailer...which is usually smaller than the box? It costs the supplier more to do it that way and the customer is overcharged for shipping. Not calling anyone out specifically, but I've had that happen several times.
Yeah the flat rate boxes are far and above the best thing in shipping right now. A Crybaby fits in a Medium Flat Rate box nicely and gets from me in Fresno, CA to NY in 3 days regularly. It has made selling modded wahs on ebay really easy. For smaller pedals the new flat rate envelope is good, just put the pedal in a small box inside the envelope and some bubble wrap for cushioning and $4.95 gets it across the US in days.
How long does PPP usually take to ship a drilled/powdercoated enclosure? In other words, I know USPS Priority is three days, but how long do they normally take to get your package out the door in the first place? I didn't get any indication from their shipping confirmation.
Whoops! I mean from their order confirmation...if I had gotten a shipping confirmation, we wouldn't be having this conversation, would we? ;D
they usually have a pretty quick turnaround. But from what they've communicated over there, the turnaround depends on the color you have chosen for your enclosure. To prevent color contamination they do darker colors at the end of the week. So if you order a darker color earlier in the week your ship time could be longer. They do good work at a pretty fair price over there, so a couple extra days wait is not a huge deal in my book. I agree however that their web store could use a little updating.
I've had them ship 2 days after my order of 10+ enclosures, and I've also waited 2 weeks for a similar size order.
It depends entirely on what they have in stock and how quickly they can do the enclosures you're looking at.
We get so used to fast turn around in this business that we forget that ordering custom coloured enclosures is a time consuming thing to do, so I encourage anyone out there ordering from PPP to be patient as they get you your stuff.
Jacob
I order ~10 enclosures at a time, usually in 1 or 2 colors and I plan on it taking a month to receive them. However, quality control is topnotch now. They will evaluate before it goes out the door and redo the blems and ship them separately.
Move to Canada and then look into ludicrous costs for shipping...
Jacob
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Ha! Worse yet have them spell Saskatoon, Saskatchewan! I moved to Chicago...much easier to spell...and better shipping costs. ;D
I hear you guys...I am totally willing to wait for the quality they are known for. I was just wondering what to expect as it's my first order from them. I've only ordered an enclosure from Mammoth before so I'll be curious to compare for myself.
Also, since I'm from Louisiana originally and that's where they're located, I had fun connecting with them on that note!
yeah, PPP shipping is not so awesome.
they asked me 53$ for shipping 10 boxes and 10 3pdt to europe..
shipping oversea is very expensive. i wish it was cheaper and faster..